DIVINE FAMILY UNIT
Cancellation and Refund Policy
Effective Date: June 8, 2023
Thank you for choosing the services provided by DivineFamilyUnit.com. We value your satisfaction and aim to provide the highest quality services. This Cancellation and Refund Policy explains the terms and conditions governing cancellations and refunds for our services. By using our services, you agree to comply with this policy.
1. Cancellation Policy
1.1 Cancellation Requests:
– You may request to cancel your service by contacting our customer support team through the designated channels provided on our website. Please include your order details and the reason for cancellation in your request.
1.2 Cancellation Period:
– The cancellation period starts from the date of purchase or subscription and varies based on the specific service you have chosen. Please refer to the terms and conditions or service agreement associated with your specific service for information on the cancellation period.
1.3 No Obligation to Refund:
– After the cancellation period has elapsed, we are under no obligation to provide a refund for any unused portion of the service.
2. Refund Policy
2.1 Refund Eligibility:
– Refunds are only provided by this policy and applicable consumer protection laws. To be eligible for a refund, you must meet the specific requirements outlined in this policy.
2.2 Refund Requests:
– To request a refund, you must contact our customer support team within the applicable cancellation period and provide the necessary details, including your order information and the reason for the refund request. We reserve the right to request additional information or documentation to process your refund.
2.3 Non-Refundable Services:
– Certain services provided by DivineFamilyUnit.com may be non-refundable. This includes but is not limited to, customized or personalized services, digital downloads, or services that have already been completed or delivered in part or in full.
2.4 Refund Processing:
– If your refund request is approved, we will process the refund within a reasonable timeframe. The refund will be issued using the same payment method used for the original purchase unless otherwise agreed upon.
2.5 Refund Deductions:
– In some cases, administrative fees, transaction fees, or other charges may be deducted from the refund amount. These deductions will be communicated to you before processing the refund.
3. Modifications to Services
– DivineFamilyUnit.com reserves the right to modify or discontinue any service or offering at any time. In the event of a service discontinuation, eligible customers may be entitled to a refund based on the terms outlined in this policy.
4. Contact Us
– If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact our customer support team using the contact information provided on our website.